Terms of Service

1. Acceptance & eligibility

These Terms of Service ("Terms") are a binding agreement between you and AIVORY COMPANY LIMITED ("we", "us") governing your use of the Pausora app (the "App"). By using the App you accept these Terms and our Privacy Policy. You must be at least 18 years old to use the App.

2. The service

Pausora is a soloapp that helps you reduce screen time by maintaining streaks and staying focused. The App uses Apple's Screen Time / Family Controls to block apps you choose and shows a friction screen before opening them. Features, limits, and prices may change over time.

3. Accounts

• The App uses Sign in with Apple. We do not collect a password; you may use Apple's "Hide My Email". You are responsible for your device and activity in the App.
• The App has no backend storing your data — your settings and progress are kept on your device. Deleting or reinstalling the App may permanently lose your data and streaks, and there is no account recovery. We are not liable for such loss.
• To stop using the App and remove local data, uninstall it. To request deletion of data we or our processors hold, contact us (see Privacy Policy).

4. Subscriptions, free trial, billing & cancellation

• Pausora Pro is an auto-renewable subscriptionthat unlocks the App's paid features, offered on Monthly and Yearly plans. The price and billing period are shown in the App / App Store at the time of purchase and may vary by region, currency, promotion, and over time.
• A 7-day free trial may be offered. Any unused portion of a free trial is forfeited when you purchase a subscription.
• Payment is charged to your Apple ID at confirmation of purchase. Subscriptions auto-renew unless cancelled at least 24 hours before the end of the current period; your Apple ID is charged for renewal within 24 hours before period end.
• Manage or cancel anytime in your Apple ID Settings → Subscriptions. Deleting the App does not cancel a subscription.
• Refunds are handled by Apple under the App Store terms; we generally cannot issue refunds directly.

5. License

We grant you a limited, personal, non-transferable, non-exclusive, revocable license to use the App for personal, non-commercial purposes, subject to these Terms.

6. Your content

You are responsible for the display name and avatar you provide. You must not use content that is unlawful, offensive, infringing, or that impersonates others. You grant us a license to host and display this content as needed to operate the App. We may remove content that violates these Terms.

7. Acceptable use

You agree not to: misuse, reverse-engineer, or disrupt the App; attempt to bypass security or subscription controls; or use the App for any unlawful purpose.

8. Screen Time & app-blocking disclaimer

The App uses Apple Family Controls to help you limit app usage, but it is a self-help tool, not a guarantee. You remain in control and responsible for your device; you can disable restrictions in iOS Settings at any time. We do not guarantee any particular outcome, behavior change, or that blocking will be uninterrupted or error-free.

9. Wellbeing disclaimer

Pausora is for general wellbeing and habit-building. It is not medical, psychological, or professional advice and is not a treatment for any condition. Consult a professional for health concerns.

10. Third-party services

The App relies on third parties (Apple, Google/Firebase, RevenueCat, Superwall). Your use may be subject to their terms, and we are not responsible for their services.

11. Intellectual property

The App, its content, and branding are owned by us or our licensors and protected by law. These Terms grant you no ownership rights.

12. Disclaimers

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY LAW.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF DATA, STREAKS, OR PROFITS. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM (OR USD 50 IF YOU PAID NOTHING).

14. Indemnification

You agree to indemnify and hold us harmless from claims arising out of your misuse of the App or violation of these Terms.

15. Termination

We may suspend or terminate your access if you violate these Terms. You may stop using and delete the App at any time. Sections that by nature should survive (e.g. 11–14, 17) survive termination.

16. Changes

We may modify the App or these Terms. Material changes will be notified in-app or on https://aivoryvn.com. Continued use after changes means you accept the updated Terms.

17. Governing law & disputes

Nothing in these Terms limits any mandatory consumer-protection rights you have in your country of residence.

18. Apple App Store — additional terms

These Terms are between you and us only, not Apple. Apple is not responsible for the App or its content. Apple has no obligation to provide maintenance or support. To the extent permitted by law, Apple has no warranty obligation, and any claims relating to the App (product liability, legal/regulatory non-compliance, consumer protection) are our responsibility, not Apple's. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. You represent that you are not located in a U.S.-embargoed country or on a U.S. prohibited-parties list, and you will comply with applicable third-party terms when using the App.

19. Contact

AIVORY COMPANY LIMITED
Support: [email protected] · https://aivoryvn.com