Privacy Policy

1. Introduction

This Privacy Policy explains how AIVORY COMPANY LIMITED ("we", "us", "our") collects, uses, and shares information when you use the Pausora mobile application (the "App"). We are the data controller for the personal data described here.

By using the App, you agree to this Policy. If you do not agree, do not use the App.

2. Eligibility (18+)

Pausora is intended only for users aged 18 and older. We do not knowingly collect data from anyone under 18. See §11.

3. How the App is built (privacy by design)

Pausora is a solo screen-time app. There are no social, friend, or "squad" features. We operate no backend server or database that stores your personal data. Your settings and sensitive data stay on your device; the only data that leaves your device goes to the third-party SDKs listed in §5 (for payments, subscription management, analytics, crash reporting, and push notifications), each strictly to operate the App.

4. Information we collect

We practice data minimization.

(a) Information you provide (stays on your device)

• Companion/display name and any avatar/character you choose during onboarding.
• Your goals and blocking settings — the goals/reasons you select, the apps or app categories you choose to limit, schedules, and session settings.

(b) Sign in with Apple

• We use Sign in with Apple for login and to restore purchases. Apple provides a unique identifier; you may choose to hide your email(Apple's "Hide My Email"). We do not collect a password, and we do not ask for your phone number.

(c) Screen Time data (Apple Family Controls) — handled with special care

• The App uses Apple's Family Controls / Screen Time APIs to let you block apps you choose.
• ❗ The apps you select are represented by opaque tokens that stay on your device. We cannot see which specific apps or websites you choose or use.
• This data is used on-device only to operate the blocking/limit features. We do not transmit it to any server, do not use it for advertising, do not sell it, and do not share it with third parties.

(d) Subscription & purchase information

• Your subscription status and expiry, processed via Apple, RevenueCat, and Superwall. Payments are handled by Apple — we do not receive your full payment card details.

(e) Device, technical & diagnostic data

• Push token (via Firebase Cloud Messaging) to send notifications.
• Analytics, crash and diagnostic data via Superwall (paywall/subscription interactions and conversion) and Firebase(Analytics & Crashlytics — e.g. IP address, device model, OS version, app interactions, crash/error data) to operate, secure, and improve the App.

5. Third-party services (processors)

We share limited data with the following providers strictly to operate the App. Each processes data under its own privacy policy:

We do not use a Firebase/Firestore database, Firebase Authentication, or any attribution / deep-link SDK. We are not responsible for the independent practices of these providers; review their policies.

6. How we use your information & legal bases (GDPR)

7. We do not sell your personal information

We do not sell your personal information for money, and we do not use your data for third-party advertising.

8. Data retention

Because the App has no backend storing your personal data, your settings and Screen Time data stay on your device and are removed when you delete the App. Data held by our processors (e.g. subscription records, analytics, crash logs) is retained according to their policies and our need to operate the App, except where we must retain it for legal, security, or accounting reasons.

9. International data transfers

Your data may be processed in countries where we and our service providers (e.g. Apple, Google/Firebase, RevenueCat, Superwall) operate, which may be outside your country. Where required, we rely on appropriate safeguards (e.g. Standard Contractual Clauses) for such transfers.

10. Your privacy rights & how to exercise them

• On your device: to stop further collection and remove on-device data, uninstall the App. You can manage or revoke Sign in with Apple in your Apple ID settings, and disable notifications in iOS Settings or in-app.
• Requests: to access, correct, or delete data we or our processors hold, email [email protected].
• If you are in the EU/EEA/UK (GDPR): you have the right to access, rectify, erase, restrict, and port your data, to object to processing, and to withdraw consent at any time. You may lodge a complaint with your local data protection authority.
• If you are in California (CCPA/CPRA): you have the right to know, delete, and correct your personal information. We do not sell or "share" your personal information for cross-context behavioral advertising. You will not be discriminated against for exercising your rights.

11. Children

Pausora is for users 18+. We do not knowingly collect data from anyone under 18. If you believe a minor has provided us data, contact [email protected] and we will delete it.

12. Security

We use industry-standard measures (encryption in transit, platform security controls). No method is 100% secure; we cannot guarantee absolute security.

13. Changes to this Policy

We may update this Policy. Material changes will be notified in-app or on https://aivoryvn.com. Continued use after changes means you accept the updated Policy.

14. Contact

AIVORY COMPANY LIMITED
Privacy & Support: [email protected] · Website: https://aivoryvn.com